Orders & Shipping
Where do you ship from? +
We ship directly from our fulfillment center in Hong Kong. This allows us to offer worldwide shipping at competitive rates.
How long does delivery take? +
Domestic orders typically arrive within 2-4 business days. International orders usually arrive within 5-10 business days, depending on your local customs processing.
Will I be charged customs or duties? +
Customers in the EU, UK, and Canada may be subject to import duties/VAT upon delivery. These charges are the responsibility of the customer.
Returns & Refunds
What is your return policy? +
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, provided it is unused and in original packaging.
Do I have to pay for return shipping? +
Yes, customers are responsible for return shipping costs unless the item arrived damaged or we sent the wrong product.